It’s winter, so we’re de-icing at Schiphol once again.

De-icing is the process whereby aircraft are cleared of ice, snow and hail just before take-off.

How do we do that?

Arjen, KLM’s de-icing duty manager, is here to show you.

On www.youtube.com/schiphol you can find a regularly updated mix of interesting, inspiring and informative videos about daily operations at Schiphol.

From the latest news to an inside view of the airport, and always from a fresh perspective.