This new site is United’s way to connect directly with customers and employees to solicit their questions and ideas about how United can become the world’s best airline.

UnitedAirtime.com is designed to be an ongoing conversation, and United will use it to strive not only to honestly answer customer and employee questions and concerns, but also to implement their input.

United will also be publishing stories about employees, customers and company innovations on the site to keep you informed about the strides the company is making.