Airlinetrends.com
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WestJet promotes its first long-haul route ‘Ricky Gervais’ style
This article is re-published with kind permission of “www.airlinetrends.com”. WestJet has taken inspiration from mockumentary comedy like Ricky Gervais in ‘The Office’ and ‘An Idiot Abroad,’ to create its latest 90-second spot promoting the airline’s new low-fares flights between Toronto and London. The premise is of a long-distance romance between Dave, in England, and his…
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Transavia lets passengers download IFE content to their own devices ahead of their flight
This article is re-published with kind permission of “www.airlinetrends.com”. By Ryan Ghee, Future Travel Experience The discussion as to whether wireless in-flight entertainment (IFE) poses a threat to the traditional embedded screens is one that rears its head on a regular basis, but the wireless IFE providers themselves face stiff competition from a new breed…
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Air New Zealand to track unaccompanied minors via digital bracelet and mobile app
This article is re-published with kind permission of “www.airlinetrends.com” The ubiquity of personal devices, the availability to be connected anywhere, and the self-service mindset of travelers, has created a momentum that sees many of today’s passenger experience innovations taking place in the digital realm. For example, Air New Zealand – already noted for its adoption…
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JetBlue installs free book vending machines in low-literacy neighbourhood in Washington D.C.
This article is re-published with kind permission of “www.airlinetrends.com” JetBlue has extended its social responsibility initiatives with a pilot program aimed to close the literacy gap in a low-income town by providing vending machines that give out thousands of free books to underprivileged children. A selection of 12 books rotates every two weeks, offering up…
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TUI lets passengers order food, beverages and duty free items via their own devices
This article is re-published with kind permission of “www.airlinetrends.com” Earlier this year we reported on MI Airline’s AirFi box – a portable, battery-powered and self-scaling wireless local network. The AirFi solution is based around a small box which can be stowed in a luggage locker – instead of having to be installed in the aircraft,…
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Transavia plans more virtual reality IFE trials after positive passenger feedback
This article is re-published with kind permission of “www.airlinetrends.com“. By Ryan Ghee, Future Travel Experience The jury is still out on virtual reality in-flight entertainment (IFE) – some think it holds great potential, but others see it as nothing more than a gimmick – and Transavia has become the latest carrier to explore the potential…
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8 interesting airline product and service innovations for the first half of 2015
This article is re-published with kind permission of “www.airlinetrends.com” At airlinetrends.com we continuously monitör the global aviation industry for product and service innovations launched by airlines in response to cultural, technological, and economic changes that influence airline customers’ needs and expectations. The product and service innovations we have selected to be among the most innovative…
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TAM uses Facebook profiles to personalize the inflight magazine
This article is re-published with kind permission of “www.airlinetrends.com” To celebrate the 35th anniversary of it’s Sao Paulo-Milan route, TAM Airlines recently wowed a flight full of passengers by using Facebook to learn more about them and creating a 100 percent personalized inflight magazine for each. By integrating Facebook Connect into the ticket purchasing process,…
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Emirates introduces wireless charging of electronic devices in its lounges
This article is re-published with kind permission of “www.airlinetrends.com”. Catering to frequent travellers who are suffering from so-called ‘battery anxiety’, Emirates has installed 30 wireless ‘inductive charging’ trays in its First Class and Business Class lounges in Concourses A, B and C at Dubai International Airport. The trays allow customers to wirelessly charge up their…
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Delta’s ‘Early Valet’ service preloads passengers’ hand- luggage to speed up boarding
This article is re-published with kind permission of “www.airlinetrends.com”. The process of boarding an aircraft is inefficient, as passengers entering the aircraft have to wait for other passengers who are busy placing their luggage in the overhead bins. They then quickly having to cram their own luggage into bins that are increasingly full, as many…
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Airlines deploy portable wireless networks
This article is re-published with kind permission of “www.airlinetrends.com”. The massive consumer adoption of smartphones and tablets has resulted in a large number of new and established suppliers developing wireless inflight ‘intranet’ solutions that can be used as a low cost wireless inflight entertainment system, as well as for onboard retail purposes, inflight service and…
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KLM brings colorful design to meals and trolleys in Economy
This article is re-published with kind permission of “www.airlinetrends.com”. As the airline industry has always captured people’s imagination, airlines can tap into their local heritage to incorporate a bit of storytelling into the travel experience. Legacy carriers in particular can benefit from their ‘flag carrier’ status as a source of inspiration in designing the cabin…