customer
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Next-generation customer service by Amadeus
Discover the next-generation of Amadeus digital customer services for travel agencies.
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Amadeus Customer Experience Management
A suite of end-to-end solutions for airlines to manage and personalise the offers and services proposed to each and every customer.
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jetBlue – Highest in Customer Satisfaction among Low-Cost Carriers
J.D. Power has ranked JetBlue “Highest in Customer Satisfaction among Low-Cost Carriers in North America” for 11 years in a row. The people we really aim to please are our customers, so we found actual people named J.D. Power to see what they had to say. And, as it turns out, we were a pretty…
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Airlines encourage passengers to provide service feedback via apps and cards
This article is re-published with kind permission of “www.airlinetrends.com”. Social media has provided passengers with a powerful platform to voice their opinion on the experience they have with airlines. In response, airlines have become one of the most active organizations that actively monitor the online conversation in order to pro-actively take actions to correct issues…