digital
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WestJet introduces voice-activated digital assistant
Effective today, WestJet Rewards Gold members now have access to a convenient new feature in the WestJet app – a personal digital assistant. WestJet is also introducing a new tier for its rewards program – the Titanium Diamond tier – for the most frequent travellers. April fool 🙂
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Digital airport advertising 2017 by JCDecaux Global
Check out digital campaigns of 2017 at airports by JCDecaux around the world!
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Rolls-Royce digital teams are transforming the aerospace industry
Rolls-Royce is committed to keeping aircraft flying. Every day, Rolls-Royce digital teams are working alongside its world-class engineers to optimise flights around the world, unleashing the power of data to not only improve flights for airlines and their customers today, but also for the future. A career with Rolls-Royce digital team is a chance not…
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Rolls-Royce | Digital Services
As the leader in service innovation, Rolls-Royce’s goal is to deliver the best services in the industry. Services that support the vision of every Rolls-Royce powered aircraft departing and landing on time, every time, and doing so as efficiently as possible. For the past two decades Rolls-Royce has led the way in aero-engine services, with…
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Next-generation customer service by Amadeus
Discover the next-generation of Amadeus digital customer services for travel agencies.
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Digital art installations at Changi Airport aim to engage today’s connected travellers
Connectivity and digitalization are revolutionizing the airline passenger experience, most notably by empowering passengers to manage their journey by providing them with real-time information and on-demand services. Tapping into the mindset of today’s connected travellers, Singapore’s Changi Airport has developed interactive art installations at its terminals in an effort to “engage, excite and encourage visitors…
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Digital Airport Advertising 2016 | JCDecaux Global
Digital campaigns at airports by JCDecaux around the world.
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United Airlines: extra mile. friendly.
United Airlines: extra mile. friendly. From take off to landing, putting the customer first. Fly the friendly skies. A very large digital board commercial of United Airlines at Time Square in New York. May 2016
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American Airlines: The Only True First Class / NY-LAX
American Airlines: The Only True First Class / NY-LAX A very large American Airlines digital ad on the side wall of a van in Manhattan. May 2016
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Etihad Airways – Roadmap to Digital by Robert Webb
Etihad Airways is currently undertaking a major digital transformation change within the IT division. At the World Financial Symposium, Robert Webb, Chief Information Technology Officer at Etihad Aviation Group explained why this is a core strategic pillar to the organization’s ability to meet the future customer needs.
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PaxEx TV: Digital traveler takes center stage at APEX Expo
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Air New Zealand to track unaccompanied minors via digital bracelet and mobile app
This article is re-published with kind permission of “www.airlinetrends.com” The ubiquity of personal devices, the availability to be connected anywhere, and the self-service mindset of travelers, has created a momentum that sees many of today’s passenger experience innovations taking place in the digital realm. For example, Air New Zealand – already noted for its adoption…