passenger
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SITA – Transforming Air Transport Through Technology
SITA touches every aspect of the air transport industry, providing the technology that powers the industry for airlines, at airports and on aircraft. Nearly every airline and airport in the world does business with SITA and its border management solutions are used by more than 30 governments. Our technology is there every step of the…
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The Customer-Centric Airport
Airlines and Airports are entering into an age of technological innovation and advancement. They are transforming the airport experience by putting the customer experience as the priority and removing all unnecessary and inconvenient processes to resolve travelers’ frustrations and improve airports’ operating efficiency.
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SriLankan captures real-time passenger feedback data throughout the journey
This article is re-published with kind permission of“www.airlinetrends.com”. As part of a trend that sees airlines and airports welcome real-time feedback from passengers via digital channels other than social media, Sri Lanka’s national carrier, SriLankan Airlines has launched a comprehensive customer satisfaction platform which captures feedback from passengers throughout the journey, from booking to overall…
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Gatwick’s ‘London Square’ gate-room development
Gatwick’s new gate-rooms have been designed with a ‘London Square’ theme to improve the passenger experience and re-emphasise the strong connections and accessibility the airport has with the capital.
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Airspace by Airbus
Launched in March 2016, the new “Airspace by Airbus” cabin brand connects passenger well-being with operational performance of airline customers, and encompasses four key dimensions: comfort, ambience, service and design. Representing the best of Airbus’ innovation and design, these cabins will be more relaxing, inspiring, beautiful and functional.
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Airbus A330neo cabin: transforming passengers’ flying experience
This “sneak peak” of the Airbus A330neo focuses on the new engine option aircraft’s innovative cabin and the key benefits it provides for passengers and operators alike. The video includes comments from Vice President Cabin Marketing Ingo Wuggetzer and Kiran Rao, Executive Vice President Marketing and Strategy.
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Panasonic’s Waterfront concept suite lets passengers customize their inflight experience
This article is re-published with kind permission of “www.airlinetrends.com”. In a time when the personal device (smartphone, tablet) is becoming the digital controller of just about every surrounding device (think Sonos, Google Chromecast, or Philips Hue), Panasonic’s new Waterfront concept seat – unveiled at last month’s Consumer Electronics Show in Las Vegas – demonstrates ‘the…
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Boeing’s next-gen aircraft cabin
This article is re-published with kind permission of “www.airlinetrends.com”. With mood lighting now being a standard feature on new aircraft deliveries, several airlines have also started to retrofit LED lighting into their older cabins. Furthermore, besides taking a ‘generic’ approach towards mood lighting – that is, recreating sunset on evening flights and sunrise in the…
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Lufthansa Premium Economy Class aboard an Airbus A380
By FlightLuca Watch the service of Lufthansa Premium Economy Class aboard an Airbus A380 on route Shanghai to Frankfurt.
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Atlanta Airport – 100 million Passenger
Hartsfield-Jackson Atlanta International Airport is the first airport to ever serve 100-million passengers in a single year.
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Singapore Airlines Next Generation Business Class
A virtual tour of the Singapore Airlines Next Generation Business Class seats.
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KLM Inflight Meal (Amsterdam-Copenhagen)
KLM Inflight Meal January 2016 Amsterdam (AMS) – Copenhagen (CPH) Economy Class (KL 1131) – Wrapbox Falafel Mint Lemon – Water (Hamidiye Spring Water) – Soft Drink (Coca Cola) By Selim Sarı