smartphone
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Qantas lets lounge visitors order their coffee via their smartphone
Taking a cue from Starbucks’ mobile ordering service, as well as fellow down-under airline Air New Zealand’s coffee ordering service, Qantas recently introduced a new service at its lounges across Australia that invites lounge visitors to order their barista-made coffee via their smartphone. In an effort to offer peace of mind to busy travellers who…
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Delta upgrades cabin crew from Nokia smartphones to connected ‘phablets’
This article is re-published with kind permission of “www.airlinetrends.com”. In the fall of 2013, Delta Air Lines started providing Nokia Lumia 820 smartphones to all of its 19,000 flight attendants. The Windows-based devices feature an app that is based on the Microsoft Dynamics point-of-sale system and also handles passenger manifests, frequent-flyer information, connecting-gate updates, and…
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Delta provides cabin crew with Nokia Lumia ‘onboard retail’ smartphones
This article is re-published with kind permission of “www.airlinetrends.com”. Equipping airline cabin crew with tablets and smartphones is the latest step in continued efforts by airlines to increase their onboard retail revenues. Since the end of 2012, American Airlines has been equipping its 17,000 flight attendants with Samsung Galaxy Note handheld devices, saying trials revealed…